Thursday 20 September 2012

Mystery Shopper nonsense from Michael Harvey


Dear Agent,

You have been accepted as one of our Mystery shopper/Survey Agent. You will be 
evaluating Wal-Mart Stores and Western Union Services in your neighborhood, 
Kindly check out for one Wal-Mart store and one Western union Agent outlet you 
will like to evaluate, make sure the store and the outlet you will chose are 
close to your area as much as possible, You will have to send the name and 
address of the two location to us, Please note that you are to act Cool, Calm 
and Confident through out the period which you will be carrying out your survey 
at the store, in order not to arouse any suspicion. you will be shopping at 
Wal-Mart stores and also make a transaction at the Western union, You will write 
a report about the customer services , you will send your report back to us via 
Email, you will have to use the following pointers to prepare your report :

- Assessment and advice on customer care.

- Store layout and ease of selection.

- Depth of selection.

- Customer care programme and service audits.

- Staff appearance.

- Staffs approach.

- Staff knowledge of product.

- General Service level.

- Store cleanliness.

- Cash and wrap area appearance.

- Exit polls.

- Telephone surveys, and market research projects undertaken

A package will be sent out to you, inside the package you will find your 
Compensation payment and other fund you will use to carry out your surveying 
process , You must not use your personal money to complete any of the surveying 
process and there will be no reimbursement of any kind since we are providing 
you with all the fund you will need to carry out the survey. An Evaluation 
Instruction will be given to you through email, this will tell you what to do at 
the Wal-mart and the Western union location and how to expend the fund at each 
location. Please reply this Email and give us the name and address of the 
Wal-mart and Western union location you will be evaluating and re-confirm all 
your below details again in order to avoid confusion.

First-Name:
Middle-Name:
Last-Name:
Address:
City:
State:
Zip:
Country:
Phone-Number:

Regards,
Micheal Harvey.

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